FAQ (Frequently Asked Question)

1. What materials are your products made from?

Our furniture and home décor are handcrafted from premium natural stone, including marble, travertine and onyx. Every piece is crafted from carefully selected stone, making each item unique with its own natural veining, colour and character.

2. Do you offer custom furniture?

Yes. We offer custom furniture for selected designs and projects. If you're looking for a bespoke marble, travertine or onyx piece, please contact us at info@crafterandco.nz with your requirements, and we'll be happy to discuss the available options.

3. Do you deliver throughout New Zealand?

Yes. We offer free nationwide delivery across New Zealand on all orders. Every item is carefully packed to help ensure it arrives safely at your destination. Delivery timeframes vary depending on whether the item is in stock or made to order.

4. What is your return policy?

We want you to shop with confidence. If your order arrives damaged or there is an issue with your purchase, please contact us as soon as possible. For complete details, please refer to our Returns & Exchange Policy page.

5. How can I contact Crafter & Co.?

You can contact our team by email at info@crafterandco.nz or call +64 21 161 6458. You can also visit our Auckland showroom by appointment only at 17 Totara Road, Te Atatū Peninsula, Auckland 0610.