FAQ (Frequently Asked Question)

1. What materials are used in your home décor products?

We use high-quality materials, including natural marble, wood, metal, and handcrafted elements, ensuring durability and elegance in every piece.

2. Do you offer customization?

Yes, we provide customization options for selected products. If you have a specific request, please reach out to us via email at info@crafterandco.nz.

3. What are your shipping policies?

We ship across New Zealand and selected international locations. Shipping costs and estimated delivery times will be displayed at checkout.

4. What is your return policy?

We accept returns within 14 days of purchase for unused and undamaged items. For more details, visit our [Returns & Exchange Policy] page.

5. How can I contact customer support?

You can contact us via email at info@crafterandco.nz or call us at +64 211 616 458.